Shipping policy

Last updated: October 14, 2026

Thank you for shopping with LIFT Foils USA, Inc. Please review our shipping policy below for information about processing times, delivery estimates, and other important details.

Order Processing

In-stock orders ship within 1 to 3 business days after payment is confirmed. Orders placed on weekends or holidays will begin processing on the next business day. You will receive a confirmation email with tracking information once your order has shipped.

Pre-Orders and Backorders

Pre-order and backordered items ship once inventory is available. The estimated ship date for backordered and pre-order products is shown on the product page and in your order confirmation. If we can't ship by that date, we will email you with a revised date and give you the choice to keep your order or cancel it for a full refund, as described in our Cancellation Policy.

Carriers

All of our products are carefully packed and shipped via FedEx and DHL. We choose the carrier based on your destination, as described below.

Domestic Shipping

We ship to all 50 U.S. states and Puerto Rico. Shipping rates and estimated delivery times are calculated at checkout based on your location and selected shipping method. Once shipped, standard delivery typically takes 2 to 5 business days, depending on your location.

International Shipping

We ship to select international destinations using the following carriers:

•          UK and EU: FedEx International Economy

•          Australia and Eastern Europe: DHL

•          All other destinations: the most reliable and economical carrier available

International orders may be subject to customs duties, taxes, and import fees upon arrival, which are the responsibility of the recipient. Delivery times vary by destination and can range from 7 to 21 business days. LIFT Foils USA, Inc. is not responsible for delays caused by customs processing.

Please note that shipments to the following destinations may take longer due to delivery and customs processes: Bangladesh, Bermuda, Croatia, Cyprus, Eritrea, Estonia, Fiji, Greece, Mexico, New Zealand, Oman, Saudi Arabia, and some areas of South America. Please contact us if you have any questions about your delivery.

Shipping Rates

Shipping costs are calculated at checkout based on order weight, dimensions, and destination. Free shipping promotions, when available, will be applied automatically at checkout.

Order Tracking

Once your order ships, you will receive an email containing your tracking number. You can use this number to track your shipment through the carrier's website. Please allow up to 24 hours for tracking information to become active.

Damaged, Missing, or Lost Shipments

Please inspect your order when it arrives. If your order arrives damaged or is missing an item, submit a case at support.liftfoils.com/cases/new within 5 days of delivery. If your order has not arrived, contact us within 5 days of the expected delivery date. Please keep all original packaging and include photos of any damage so we can resolve the issue promptly. See our Refund Policy for full details.

Address Accuracy

Please make sure your shipping address is correct before completing your order. LIFT Foils USA, Inc. is not responsible for packages delivered to an incorrect address provided at checkout. If you notice an error, contact us right away and we will do our best to correct it before the order ships.

Contact Us

For any shipping-related questions, please reach out to our support team:

•          Phone: 1 (888) 333-3045, Monday to Friday, 8:00 AM to 6:00 PM EST

•          Email: info@liftfoils.com

•          Support Center: support.liftfoils.com