For the fastest support:
Use the Lift Foils App.
Open the Customer Support section to troubleshoot and submit a support ticket directly in the app.
This is the preferred path—it prompts key details that help us resolve your issue faster.
If the app isn't available, call or email our Customer Support team.
To speed things up, have your eFoil gear and sales order number ready when contacting us.
Create a Technical Support Ticket
Please use this to submit support requests related to Lift Foils products you own only. For other inquiries use the Contact page.
Need to speak with an agent?
Give us a call during business hours
Phone
+1 (787) 609-6198
Hours
Monday–Friday, 8AM–6PM EST
Email
help@liftfoils.com
Called after hours?
If you call outside of office hours, please leave a voicemail and our team will return your call the next business day.
If you leave a voicemail during office hours, expect a call back before 8PM EST.